Shipping policy

Your Pet's New Adventure Awaits!

Get ready to unleash the fun! Your pet's new favorite hangout or cozy kennel is on its way. We can't wait to see the pleased tail wags and purrs when your order arrives. Let's get this party started with our shipping details!

Shipping Charge and Time:

Delivery Time : Handling time + Transit time

Handling time: 1–2 business days (Monday to Friday)

Please place your order before 2 PM to guarantee prompt packing and shipping. After that, orders will begin their journey the following business day.

Shipping Rate and Transit time:

For United States Orders:

Shipping Name	Transit Time	Shipping Fee
Standard	3 to 4 business days	Free

Tracking: Want to keep tabs on your parcel's comedy journey? We offer tracking, so you can follow its hilarious adventures until it reaches you.

Customer Happiness: Our goal is to make your experience as fun and hassle-free as possible. If you have any questions or need assistance, our friendly support team is here to help. Don't hesitate to reach out—we're always up for a chat about pet accessories!

Address: 131 Rimfire Cir, Newark, TX 76071, United States

Email: team@twobytwo.pet

Phone: +1 940-399-7662

Support Hours: Monday to Friday, 9:00 a.m.–6:00 p.m.